Shipping & Delivery Policy

Effective Date: August 7, 2025
Website: www.bihariandaj.com
Contact Email: info@bihariandaj.com

At Bihari Andaj, we are committed to delivering fresh, homemade food directly to your doorstep with care and efficiency. Please read our Shipping & Delivery Policy to understand how we operate.

🚚 Delivery Areas

We currently deliver within selected areas of [your city or region]. To check if we deliver to your location, please enter your PIN code at checkout or contact us at info@bihariandaj.com.

⏱️ Delivery Time

  • All items are prepared fresh after order confirmation.

  • Standard delivery time is 45 to 90 minutes, depending on your location and order volume.

  • For bulk or pre-scheduled orders, you may select a delivery time slot at checkout or discuss it with our team.

💰 Delivery Charges

  • Free Delivery is available on all regular orders within our serviceable area.

  • For areas beyond our regular delivery zone or for special deliveries, a nominal fee may apply (you’ll be notified before confirmation).

📦 Order Packaging

All food is packed carefully to ensure hygiene, freshness, and safe transportation. We use eco-friendly and food-safe containers to maintain quality during delivery.

🛑 Missed Deliveries

If you’re not available to receive the order at the given address and time:

  • Our delivery executive will try to contact you.

  • If unreachable for more than 10 minutes, the order will be marked as undelivered.

  • No refund or redelivery is applicable in such cases as the food is perishable and made to order.

⚠️ Delays

While we aim to deliver on time, delays may occur due to:

  • Bad weather

  • Traffic conditions

  • High order volume

  • Incorrect delivery details

In such cases, we will keep you informed via call or message.

📩 Need Help?

For any delivery-related issues or questions, feel free to reach out:

📧 Email: info@bihariandaj.com
🌐 Website: www.bihariandaj.com

Thank you for choosing Bihari Andaj – Ghar Jaisa Swaad, Aapke Ghar Tak!